changing lives together

Community Crisis Centre


24hr crisis line 519-973-4435


The Community Crisis Centre is a partnership of area hospitals and social organizations committed to providing 24-hour crisis response services to residents of Windsor and Essex County who are experiencing serious mental illness and/or acute psychosocial problems.


A variety of services are provided to reach individuals in crisis, including a 24-hour crisis phone line, 24-hour walk-in service at the Emergency Department at Windsor Regional Hospital – Ouellette campus, a mobile crisis response team, follow-up crisis counseling and referrals, and suicide prevention education programs.


Available Crisis Services:


  • 24 hour Crisis Telephone Line at (519) 973-4435
  • 24 hour Walk-in Service at Windsor Regional Hospital - Ouellette Campus Emergency Department
    1030 Ouellette Avenue
  • Walk-in Service at Community Crisis Centre
    1st Floor Jeanne Mance Building
    1030 Ouellette Ave. 
    available 9:00 a.m. to 5:00 p.m. Monday - Friday
  • Mobile Crisis Response Team
    available 12:00 p.m. to 8:00 p.m. Monday - Saturday
  • Suicide Prevention and Education Program through Alive! Canada
  • Follow-up crisis counselling and referrals


The mobile crisis response team is an option intended for people who are experiencing a serious mental illness or an acute psychosocial crisis but do not present an immediate risk to themselves or others and who are willing to invite the team into their residence or other location. It is seen as an alternative to having clients present at the Emergency Department or getting involved in the criminal justice system. Model of service is mental health crisis intervention, and involvement with the program is determined by client need.


Program Manager

(519) 973-4411 ext. 32033

Contact Us


General Info: (519) 257-5111


Voice Directory: (519) 257-5100


1453 Prince Rd.


Windsor, ON N9C 3Z4