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changing lives together

Mental Health and Police Teams

 

If you are experiencing a mental health emergency please contact Community Crisis Services at (519) 973-4435 or go to your nearest Emergency Department.

 

 

Collaborative initiatives between local and provincial police and mental health crisis services have been developed to address the gap in the continuum of existing community crisis services.

 

 These specialized teams, consisting of a mental health crisis worker partnered with a specially trained plain clothes police officer work in the community providing intervention to individuals who are in severe distress, or who are experiencing a mental health crisis and whose needs are not being effectively met through the justice system or the health sector. Windsor residents are supported by the Community Outreach and Support Team (C.O.A.S.T.) through a partnership between Windsor Police Services and Hôtel-Dieu Grace Healthcare. Essex County residents are supported by the Mental Health Response Unit (M.H.R.U.) through a partnership between the Ontario Provincial Police and Hôtel-Dieu Grace Healthcare.

 

Many of the individuals receiving this service come to the attention of police and Emergency Department personnel when conditions deteriorate to a point where hospitalization or incarceration are deemed to be the only options. In these situations calls to 911 services become the norm. And realistically, these options at best afford a “short term fix” and rarely provide the solution needed for long term change.

 

The objectives of the specialized Mental Health and Police Teams are to engage with individuals to prevent admission/incarceration whenever possible and to work to facilitate the most optimal outcome to the situation. The Mental Health and Police Teams also conduct Crisis In Training, a week-long training program for police officers who may encounter individuals experiencing a mental health crisis.

 

Referrals are accepted by anyone who is concerned about another person’s mental health or psychosocial situation and can be made by phone or email directly to Windsor C.O.A.S.T. or Essex County M.H.R.U.

 

 

The partnership with the Ontario Provincial Police - Essex Detachment and the Community Crisis Centre of Windsor-Essex County is known as the OPP MHRU (Mental Health Response Unit) and provides this service throughout Essex County.

 

Referrals to this county service may be made by calling (519) 723-4600 or email oppmhru@hdgh.org

Click here to view the referral form

 

Hours are 8:00 a.m. to 6:00 p.m. Monday - Thursday

 

 

The partnership with Windsor Police Service and the Community Crisis Centre of Windsor-Essex County is known as WPS C.O.A.S.T. (Community Outreach and Support Team) and provides services in the City of Windsor.

 

Referrals to this city service may be made by calling (519) 255-6700 ext. 4203 or email windsor.coast@hdgh.org. Click here to view the referral form.

 

Hours are 8:00 a.m. to 10:00 p.m. Monday - Friday

 

Program Manager

(519) 973-4411 ext. 32033


Contact Us

phone

General Info: (519) 257-5111

 

Voice Directory: (519) 257-5100

address

1453 Prince Rd.

 

Windsor, ON N9C 3Z4