changing lives together

Complex Continuing Care (CCC)


The Complex Continuing Care program is a patient-centered program in which individualized care is provided based on a restorative care model, meaning that based on clinical assessment and expertise, there is reason to believe that the individual’s condition is likely to undergo functional improvement and benefit from rehabilitative care. This 160 bed in-patient program supports individuals in moving from the acute-care setting, and to continue their rehabilitative journey in a safe environment with medical care oversight. Patients are assessed in the acute care setting to prepare for a safe and successful transition, and then, with their family members, meet with the interprofessional care team upon arrival to the unit. Together they will establish goals for their care plan.

The care team in the Complex Continuing Care program is comprised of disciplines including nursing (registered nurses, registered practical nurses, nurse practitioners), physiotherapy, occupational therapy, therapeutic recreation, physicians, social work, speech pathology, clerical, dietary, environmental services, respiratory therapy, pharmacy, psychology, spiritual care, as well as enterostomal therapy, telemedicine, patient advocacy and clinical ethics as required.


 Within the Complex Continuing Care program, six long-term mechanical ventilation beds are provided for patients who require ventilation in addition to complex needs but no longer require the level of monitoring and intervention of an Intensive Care Unit in an acute care hospital. An additional 20 beds within the Complex Continuing Care program are dedicated to Palliative Care.




Frequently Asked Questions


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Complex Continuing Care

Hôtel-Dieu Grace Healthcare

1453 Prince Road

Windsor, ON  N9C 3Z4



Location: Y. Emara Centre for Healthy Aging and Mobility

Program Director: Andrea Drummond

Program Managers: Patrick Kolowicz and Nancy Berthiaume

Clinical Practice: Gillian Koolen, Sheryl Johnston, Judy Simms, Marianne Lafleur

Contact Us


General Info: (519) 257-5111


Voice Directory: (519) 257-5100



Visiting Hours 


1453 Prince Rd.


Windsor, ON N9C 3Z4